Medical Weight Loss FAQs | Rochester Medical Weight Loss
Rochester Medical Weight Loss
Frequently Asked Questions
Have questions about consultations, medical evaluations, GLP-1 medications, meal replacements, labs, insurance, or what to expect? Start here.
These FAQs cover the most common questions about our physician-directed medical weight loss programs and how we help patients find the right level of support.
Getting started
Beginning Your Medical Weight Loss Journey
These questions cover the first steps, including your consultation, medical evaluation, and visit rhythm.
Do you offer a complimentary consultation?
Yes. Your consultation will be with one of our wellness coordinators. We begin with a brief complimentary consultation to learn about your goals and recommend the best plan for you.
What happens at the first appointment?
Each program begins with a thorough medical evaluation with Dr. Conley, designed to assess your current health and establish a personalized baseline. This may include a physical exam, EKG, laboratory testing, and body composition analysis.
How often are visits?
Patients start with a structured 3-month program, with visits scheduled every two weeks to ensure consistent progress and support. The key is consistent monitoring and accountability so we can adjust your plan as your body responds.
Looking for detailed meal replacement questions?
Visit the New Direction® FAQs page for full and partial meal replacement details, product questions, social situations, hunger, and long-term maintenance.
Visit New Direction® FAQsOur approach
Physician-Directed, Personalized Support
Rochester Medical Weight Loss is built around in-person medical guidance, individualized plans, and ongoing accountability.
Is this an in-person program?
Yes. Rochester Medical Weight Loss is designed as an in-person practice, where patients work closely with Dr. Conley and our nursing and wellness team. While virtual visits can be accommodated when necessary, in-person care is preferred to ensure the highest level of support and outcomes.
Do you only use medications?
No. When appropriate, medication may be incorporated as one component of a comprehensive plan — never the entire solution. Our approach also includes nutrition education, whole-food meal planning, meal replacement options, progress tracking, and ongoing accountability.
Do I have to use meal replacements?
No. Some patients choose a whole-food approach, others incorporate partial or full meal replacements for added structure, and many use a combination. Each plan is individualized based on what is realistic and sustainable for you.
When used, meal replacements can be a valuable tool — they are convenient, eliminate the need for tracking or calculations, and provide balanced macronutrition. However, they’re simply a tool, not a requirement, and not everyone chooses to use them.
Medications
Medication as One Possible Tool
Medication may be part of a comprehensive medical weight loss plan, but it is not treated as a one-size-fits-all quick fix.
Do you prescribe GLP-1 medications?
When appropriate, Dr. Conley may prescribe FDA-approved medications, including GLP-1 options, as part of a comprehensive medical weight loss plan. Medication selection is individualized based on your medical history, laboratory results, goals, and safety considerations.
Does everyone need to take medication?
No. Medication is considered when appropriate and beneficial, as part of an individualized plan — not a one-size-fits-all solution.
Safety + coordination
Why Medical Oversight Matters
Weight loss is connected to health, labs, medications, metabolism, and long-term care. That’s why we take a medical approach.
Why do you do labs?
Because weight loss is medical. Laboratory testing and screening help us keep treatment safe and personalized, and allow us to identify metabolic or nutritional factors that may be affecting your progress.
Do I still need my primary care physician?
Yes. We are not a substitute for a primary care physician. You should continue regular care with your PCP.
Can you coordinate with my other doctors or surgeon?
When needed, we can collaborate with your physician or surgeon, supporting smooth continuity of care.
Cost + payment
Insurance, HSA, and FSA Questions
Here are the most common questions about payment and reimbursement options.
Do you accept insurance?
While we do not accept insurance directly, some patients may be eligible for reimbursement depending on their individual coverage. We encourage you to contact your insurance provider to determine whether bariatric medical visits are included in your plan.
Can I use HSA/FSA?
Yes — many patients use HSA/FSA funds. Restrictions can vary by plan.
Next step
Not ready to schedule? Here’s a good first step.
Take our Diet Readiness Behavioral Questionnaire. It helps identify patterns and barriers so we can recommend the right support.
Related resources
Explore Your Options
New Direction® Overview
Learn about the structured meal replacement program.
New Direction® FAQs
Find detailed answers about products, hunger, cost, and real life.
Whole-Food Meal Plan
Prefer grocery-based meals? Explore the real-food option.
Schedule a Consult
Get help choosing the right starting point.
Still have questions? We can help you choose the right starting point.
Schedule a complimentary consult or call us directly to talk through your goals, options, and next steps.